Privacy Policy

What we collect

• Account data: name, email address, country and account preferences
• Verification data: date of birth, address and identity document details you submit for KYC
• Financial activity: deposits, withdrawals, trades, investments and balances
• Technical data: log records needed to secure the platform

Why we hold it

To operate your account, execute and record transactions, meet anti-money-laundering and record-keeping obligations, prevent fraud, and provide support. We do not sell your personal data.

Who can see it

Access is restricted at the database level: you can read your own records, and our compliance and treasury staff can access only what a specific review requires. Every privileged access to your records is logged.

How long we keep it

Transaction and verification records are retained for the period required by financial record-keeping rules, typically several years after an account closes. Other data is deleted when it is no longer needed.

Your rights

You can request a copy of your data, ask us to correct it, or ask for deletion where no legal retention obligation applies. Contact our support team to make a request.

Security

Data is encrypted in transit and at rest, access is role-restricted, and administrative actions are written to an immutable audit trail.